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Trust center

Who sees what, and where does the data live?

Energy data shows how a facility runs. This page explains how the platform limits access and how it can be deployed.

Who sees what

Access is granted by role. Roles and permissions are set up during deployment.

  • Tenant

    • My Office

      Tenants see their own office's consumption and comfort, and no one else's.

  • Facility manager

    • Overview

      Daily summary of the site, consumption and open events on one screen.

    • Alarms

      Open and closed alarm events; an alarm is the start of a workflow.

    • Invoice Tracking

      Tracking and checking the invoices issued to the site.

  • Technician

    • Maintenance

      Maintenance plans and work orders.

    • Field Checklists

      Checklists completed in the field.

The platform is designed around these principles

  • Tenant isolation

    A tenant sees only their own data and cannot access other tenants’ data.

  • Role-based access

    Each user sees only the screens and data their role requires.

  • Privacy in comparisons

    Comparisons between tenants are designed so that no single tenant can be singled out (k-anonymity principle).

  • Network separation

    The network for field devices is designed to be kept separate from other networks (VLAN).

Genie works with approval

Genie’s actions are bound by these principles:

  • Genie recommends, you approve.
  • Write operations arrive as drafts and are not applied without your approval.
  • If the data is not reliable, automatic actions stop.
  • Critical load operations always require human approval.

Meet Genie

Where the data lives

Where the data is kept depends on the customer’s needs; the platform can run on the customer’s own servers (on-prem).

The platform runs in two ways; payment is by annual licence or monthly subscription. What pricing is based on is explained on the How we work page.

  • On-prem. The platform runs on your own servers.

  • Cloud. We run the platform; no servers needed on your side.

  • On-prem
  • Cloud

Let’s talk about your security requirements

Join the early access list; we’ll go through your organisation’s access, deployment and data requirements together in a demo.